Terms of Service

01Nature of the service

The service provides a software tool that generates source code based on textual descriptions. It is not:

• financial advice, investment advice, or asset management;
• a signal provider service;
• a promise, forecast, estimate, or recommendation of any economic result;
• a warranty that the code is free from bugs, errors, omissions, inefficiencies, or vulnerabilities;
• a warranty of compatibility with specific MetaTrader versions, brokers, or symbols.

02Risk disclaimer

Trading in financial instruments carries the risk of total loss of capital. The use of automated Expert Advisors amplifies both potential gains and potential losses. You declare that you understand and accept this risk.

03Your responsibility

You are solely responsible for:

• the accuracy and completeness of the description you provide;
• verifying the generated code before use;
• testing on a demo account before any real use;
• complying with your broker's Terms of Service;
• complying with the tax and financial laws of your country of residence.

04Limitation of liability

To the extent permitted by Italian law:

• mt5bot.io is not liable for direct or indirect losses arising from the use of the generated code;
• mt5bot.io is not liable for bugs, logic errors, or misinterpretation of your prompt by the AI model;
• mt5bot.io is not liable for temporary service unavailability;
• mt5bot.io is not liable for unilateral changes to third-party APIs that may affect output quality;
• total aggregate liability is limited to the amount actually paid by you during the three months preceding the claim.

05Credits and refunds

Credits are prepaid consideration for using the service. They are not electronic money, are not transferable, and are not convertible into cash.

Validity: 12 months from the purchase date. After expiry, remaining credits are forfeited without refund.

Credits are considered consumed the moment the AI model produces an output, regardless of the semantic quality of that output. Imperfections or misinterpretations are part of the service and do not entitle you to a refund.

The only case of automatic refund is a technical failure on our side (timeout, unreachable model, completely empty response). In that case we automatically re-credit the consumed credits.

EU right of withdrawal (14 days): applicable only if no credit from the purchased package has been consumed. Once even a single credit has been used, the service is deemed rendered and the right of withdrawal lapses (Article 59 of the Italian Consumer Code — performance of the service with express consent).

06Intellectual property

• The generated code is assigned to you without usage restrictions.
• We reserve the right to use anonymised prompts and technical metadata (not the generated code itself) to improve the service, subject to opt-out.
• The platform software (website, backend, system prompt) belongs to mt5bot.io and may not be copied or reverse-engineered.

07Acceptable use

The following uses are prohibited:

• prompts designed to bypass the system (prompt injection, attempts to extract the system prompt);
• requests for code that violates your broker's Terms of Service (masked latency arbitrage, quote manipulation);
• use of the service on behalf of third parties as resale without a written agreement;
• use from countries where the service is not offered (see section 8).

08Geographic restrictions

Access is controlled via IP geolocation and a residence declaration at checkout. A false declaration constitutes a breach of these Terms and may lead to account suspension and forfeiture of remaining credits.

• The service is not available to residents of the United States (SEC/CFTC regulatory risk).
• Countries subject to EU or US sanctions are blocked.

09Changes to the service

We reserve the right to modify prices, tiers, AI models used, and the credit price list. Such changes do not entitle you to a refund of already-purchased credits, which retain their original purchasing power: if an action cost 30 credits at the time of purchase, you may always run that action for that amount while your credits remain valid.

10Governing law and venue

These Terms are governed by Italian law. Exclusive jurisdiction belongs to the Italian court competent for the registered office of the Company.